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- <text id=90TT0915>
- <title>
- Apr. 09, 1990: The Check Is In The Mail
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1990
- Apr. 09, 1990 America's Changing Colors
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- ESSAY, Page 98
- The Check Is in the Mail
- </hdr>
- <body>
- <p>By Michael Kinsley
- </p>
- <p> After the 1988 election, in a rage at George Bush's conduct,
- I was particularly susceptible to liberalish junk mail. What
- I hungered for was a group called something like Patriotic
- Americans for Flag Burning and Prison Furloughs. What I settled
- for was the likes of the American Civil Liberties Union,
- Handgun Control Inc. and my local public-television station.
- In the past few months, they have all been hitting me up for
- renewal. What's more, they have generously shared my name and
- address with other groups willing to gamble that a tender
- concern for the First Amendment or a fondness for British soap
- operas will tend to accompany a sympathy for elephants and
- dolphins or a passion to deny a raise to members of Congress.
- </p>
- <p> Now, despite my best efforts to stoke them, the fires of
- rage have cooled. Was Roger Ailes the prisoner and Willie
- Horton the political strategist or the other way around? And
- what does it all have to do with starvation in Ethiopia,
- anyway? Yet, thanks to the peculiar economics of the
- direct-mail business, a heart that bleeds only sporadically and
- selectively is worse than a heart that doesn't bleed at all.
- </p>
- <p> Here's why. Suppose Patriotic Americans for Flag Burning,
- etc., actually exists and sends you an invitation to join up
- for $25. The "package" will be full of goodies: a letter, a
- reply envelope, a card (too big for the envelope, with a
- pointless perforation so that half of it can be torn off and
- thrown away), a brochure and perhaps a little Taiwanese-made
- American flag to burn in the privacy of your home. Why all this
- stuff? Because you demand it. While trying to appeal to you
- with flattery for your intelligence and compassion, direct-mail
- packages are designed on the assumption that you're a
- self-indulgent idiot. Even environmental groups destroy
- thousands of extra trees, sating their members' hunger for
- superfluous paper.
- </p>
- <p> As a result, even an inexpensive package will cost 10 cents
- to produce. Buying your name from Citizens for Massive Federal
- Subsidies to Decadent Art (which you joined last year) might
- cost Americans for Flag Burning another 6 cents, and mailing
- the package at bulk rate will be about a dime. Total: 26 cents.
- But if one person out of 100 responds to the package, that's
- considered an adequate return. So it's cost them $26 to extract
- your $25. Unless you send more, they're out a buck. Of course,
- the money spent finding you is lost whether you respond or not.
- But that's just the beginning. After waiting a decent interval
- </p>
- <p>signed up for--they will begin trying to renew you. (When I
- did my taxes last year, I discovered I'd paid my annual
- public-television dues three times.) Renewal notices don't
- require buying the name (they own you already) and tend to be
- thinner on party favors, but they usually are personalized,
- which is expensive. They might cost 40 cents each. And it would
- not be unusual to send out ten of these before writing you off
- as a deserter. That's four bucks.
- </p>
- <p> Worst of all, Americans for Flag Burning will have shared
- their false hopes of your generosity with other groups perhaps
- 30 times during a year. Not for free, of course. But the income
- to the name supplier is a cost to the name buyer, so from the
- general ideological perspective, it's a wash. And this might
- go on for three years before the computers figure out that
- you're not the soft touch they took you for. That's 90 more
- letters at 20 cents each (not counting name-rental costs), or
- $18. By sending in $25, you have cost groups to which you are
- generally sympathetic something like $22 ($18 plus $4)--on
- top of the $26 they spent finding you in the first place.
- </p>
- <p> The same loss-leader economics applies to all direct mail--for magazines, delicious cheese products, whatever. In
- addition to the solicitation costs, commercial operations
- actually have to supply you with the product after you've
- signed up (and often a calculator or telephone or small sports
- car as a premium as well). These businesses, too, usually make
- money only if you reorder. But knowing that the money you send
- in doesn't even cover the cost of discovering your propensity
- to send in money grates more in the case of fund raising for
- charitable or political causes.
- </p>
- <p> Other things grate as well. At their worst, some of these
- "cause" groups are totally the creations of direct-mail mills,
- which invent them for the very purpose of swallowing up most
- of the revenues in fund-raising costs and generating lists of
- contributors to sell. Even legitimate groups distort their
- agendas to emphasize "hot button" issues that will produce a
- better direct-mail response.
- </p>
- <p> Direct-mail fund raising also leads groups to create or
- exploit bogeymen, to personalize the issue. Ted Kennedy's dream
- may have died, but it lives on in the nightmares of thousands
- of conservative donors. Liberal causes have lost Ed Meese and
- Robert Bork, but are trying (a bit desperately) to make do with
- David Duke, the former Klansman in the Louisiana state
- legislature.
- </p>
- <p> And even the most admirable groups--dedicated to honesty
- in government, high cultural standards and civic virtue in
- general--seem to think most standards of integrity are
- suspended when it comes to raising money. Fake telegrams, phony
- opinion surveys, duplicitous "deadlines" and so on are almost
- universal in the business. The "emergency" that forces Citizens
- for (or Against) Dirty Rock Lyrics to ask reluctantly for more
- money, just two months after you signed up, was built into the
- group's budget all along.
- </p>
- <p> What I may do, after renewing Handgun Control, is send five
- bucks to the National Rifle Association and a few groups like
- that. Then I'll lean back and let them spend many times that
- amount trying to squeeze more out of me. On the receiving end
- of the direct-mail business, torturing the opposition may be
- the way to get the most bang for your buck.
- </p>
-
- </body>
- </article>
- </text>
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